by Ali Elgersma | Sep 23, 2021 | Define The Culture
I talk about the concept of employee engagement quite a lot. Employee engagement is a key predictor of a remarkable customer experience. Without an engaged team, it’s unlikely you will foster customer loyalty and grow your company. But...
by Ali Elgersma | Sep 15, 2021 | Develop The Team
It’s been 10 years since Steve Jobs passed away, but the lessons to be learned from his life and the business he built will be around for a long time. Possibly the best insight into what made Jobs what he was comes from the...
by Ali Elgersma | Sep 8, 2021 | Define The Culture
We know that the pandemic changed how and where we work. Many companies have changed their policies on remote work, allowing people to come back to the office or continue remote work or some combination of both. Given that new reality, there’s an accompanying...
by Ali Elgersma | Sep 1, 2021 | Develop The Team
What are your habits? Not the bad ones, like smoking or not making the bed. I mean the good habits, the ones that determine how much we get done every day. Whether we are successful in our careers or keep our families happy. One of...
by Ali Elgersma | Aug 25, 2021 | Define The Culture
Hiring quality people that you can depend upon is one the great skills of a business leader. How do you do that? Like most skills, it’s something you can build. You want the candidate to have the job skills required, but they also must be a good culture fit for your...